COVID-19

 

March 23, 2020

 

Dear Oahu Dermatology Patients,

With the current COVID-19 situation, we have decided to eliminate all non-essential visits and defer non-urgent appointments to a later date or to teledermatology visits.  Effective immediately, on 3/23/20, new or established patients will be scheduled for in-office appointments only if an urgent dermatologic need is present.  New and established patients may continue to schedule appointments delivered via teledermatology for conditions that are listed under that heading below.

Why are we doing this? 

We want to be sure that Oahu Dermatology patients are safe during these uncertain times.  We also want to continue to be available for your urgent dermatologic needs so you can avoid hospital emergency rooms and urgent care clinics where very acute and sick patients are being cared for.

What does urgent dermatologic need mean?

  • You believe your health or life is endangered by waiting more than 4 – 6 weeks to see the doctor

  • Concern for a significant or severe infection

  • New onset blisters

  • Side effects from medication

  • Rapidly spreading rash

  • Concern for melanoma or other serious cancer

  • Skin pain

  • Suspected shingles

  • Concern that hospitalization may be needed

We are deferring annual full body exams and cosmetic appointments. If you are unsure, our staff will help determine the best course of action. 

 

Teledermatology

Our telederm platform is now available.  You may request for a telederm appointment with our receptionists OR by email [email protected]. Please leave your full name, phone number, date of birth, and insurance plan/policy number.  

After verification we will activate your portal and you will receive a Welcome email from Oahu Dermatology to set your password for your account. Then you will receive directions on how to download PocketPatient onto your iPhone, iPad or android phone. You  will need to access this link within 72 hours. 

Please see guide below for instructional videos on how to log in to PocketPatient and patient portal to join visits with your physician. 

Of note, in addition to iPhone, iPad or android phones, you may access telemedicine using your computer with a microphone and webcam.

PocketPatient for iPhone:

https://vimeo.com/401057251

PocketPatient for Android:

vimeo.com/401056448

Telehealth for Patient Portal:

vimeo.com/401057909

The following are conditions that can be evaluated and possibly treated via telederm :

  • Most rashes

  • Eczema

  • Psoriasis

  • Rosacea

  • Acne including those on Accutane (with appropriate labs)

  • Follow-ups for chronic conditions that require monitoring

  • Follow-ups for biologic and /or immunosuppressant medications 

  • Some bumps and spots

Full body exams cannot be adequately performed via telederm and will be deferred. In addition, moles, cysts, warts and other spots that might require close-up evaluation or intervention may not be manageable by telederm.  Wound care will be evaluated on a case-by-case basis. For all patients, upon scheduling, we will discuss the reason for your visit and determine if a telederm visit is appropriate.

 

Office hours

Our office hours for the immediate future will be Monday – Friday, 9:00 am – 4:00 pm however we ask that you keep updated by checking our telephone messaging (536-9888 ext 1). 

Thank you for your past, present and future trust.  We will be back to full operation just as soon as this serious situation is over.  Please keep informed, be safe, and stay well!

 

Mahalo,
The Oahu Dermatology Team

Contact Us

Our offices are located on the first floor of the Physicians Office Building II at Queen’s Medical Center in downtown Honolulu.

Hours of Operation

We are open Monday through Saturday from 8:30am to 5pm and closed from 12:30 to 1:30pm for lunch.

Schedule an Appointment

To schedule an appointment, please call us during our normal business hours at (808) 536-9888.